TERMS OF SERVICE

California Moving Service Solutions

Effective Date: [Insert Date]

1. Services

California Moving Service Solutions (“CMS”, “we”, “us”, or “our”) provides residential and commercial moving services, including but not limited to local moving, interstate moving, packing services, storage solutions, and related logistics services.

All services are subject to availability, scheduling, and written confirmation.

2. Estimates & Pricing

All quotes provided are estimates based on the information provided by the customer. Final pricing may vary depending on:

Actual inventory volume

Additional services requested

Access limitations (stairs, elevators, distance to truck)

Changes in scope of work

Delays outside our control

A written confirmation or signed agreement is required before services are performed.

3. Payments

Payment terms will be outlined in your service agreement. CMS may require deposits for certain bookings. Final payment is due upon completion of services unless otherwise agreed in writing.

Failure to submit payment may result in additional fees or service delays.

4. Customer Responsibilities

Customers agree to:

Provide accurate and complete move details

Ensure safe and clear access to the property

Disclose fragile, valuable, or specialty items in advance

Be present or have an authorized representative available during service

CMS is not responsible for damage resulting from undisclosed hazards or restricted access.

5. Liability & Claims

CMS handles all items with care and professionalism. In the event of damage, customers must notify CMS in writing within 48 hours of service completion.

Liability coverage is subject to the terms outlined in your service agreement.

CMS is not responsible for:

Pre-existing damage

Improperly packed customer-packed items

Delays caused by weather, traffic, or third-party restrictions

6. Cancellations & Rescheduling

Customers must provide notice for cancellations or rescheduling. Deposits may be non-refundable depending on notice period and scheduling conflicts.

7. Communication Consent

By requesting a quote or booking services, you agree to receive transactional communications via phone, SMS, or email regarding your move, scheduling, and service updates. Message frequency may vary. Message and data rates may apply. You may opt out of SMS at any time by replying STOP.

8. Changes to Terms

CMS reserves the right to update these Terms of Service at any time. Continued use of our services constitutes acceptance of any changes.

9. Carrier Liability Disclaimer

California Moving Services takes reasonable care in handling and transporting customer belongings. However, all moving services are subject to carrier liability limitations as permitted by applicable laws and regulations.

Unless additional valuation coverage is purchased or otherwise specified in a written agreement, liability for loss or damage may be limited to the standard carrier liability coverage allowed by law.

California Moving Services is not responsible for damage resulting from:

Improperly packed items packed by the customer

Pre-existing damage

Fragile items not disclosed in advance

Mechanical or electronic malfunction of items

Delays caused by weather, traffic, or circumstances outside our control

Customers are encouraged to disclose high-value or fragile items prior to the move and may request additional coverage where available.

10. Age Restriction

By using our website, requesting a quote, or booking services with California Moving Service Solutions, you confirm that you are at least 18 years of age and legally able to enter into binding agreements.

Our services and website are not intended for individuals under the age of 18.

11. Privacy Policy

Your privacy is important to us. Information collected through our website, quote forms, or communications is handled according to our Privacy Policy.

You can review our full Privacy Policy here:

https://terms.moversinoc.com/terms-of-service

The Privacy Policy explains how we collect, use, and protect your information, including communication consent and SMS messaging practices.

Customer Support

If you have any questions regarding our services, scheduling, billing, or policies, you may contact our customer support team using the information below:

California Moving Services

Phone: (714) 860-9312

Email: [email protected]

Customer support inquiries are typically responded to during normal business hours. We strive to respond to all inquiries as promptly as possible.